7/24 operation worldwide and regardless of time zones. Where to find the time to maintain and update hardware / operating system / database / Kernel and SAP software?
Thanks to well-organized system management, downtimes can be reduced and user acceptance improved. Australia is also entitled to functioning SAP systems, after all.
According to CubeServ Technologies, it is a big mistake to separate the BASIS from the application teams. Only together can success be guaranteed. This, however, is not the case with several outsourcing companies because the SLA does not illustrate the application as functioning but informs on system availability. The question, however, is: When is a system actually available?
Thanks to new SAP standard tools, real END-TO-END monitoring can be defined and all parts of the application „monitored“. Defined processes to apply in case of errors will optimize downtime.
Sound system management is the foundation of every SAP system. Who, after all, would want to build a house on an unstable foundation and risk its collapsing?
CubeServ Technologies can assist you in setting up a stable foundation and continuously monitoring it for defects. It is our greatest priority to do away with possible bugs before any breakdown can occur.